Stopped in because my iPhone was broken due to the headphone connector breaking off into the jack. The service I received was fast and of good quality. The repair was reasonably priced and I also received excellent advice about the pros/cons of purchasing phone insurance. I will return again if I need anymore help and I recommend.
I highly recommend iRepairFast for your electronic repair needs! I dropped in one morning to see about getting the battery replaced in my daughters phone. They were professional and courteous. The repair was timely and issue free. I was equally impressed with the follow up a week later to make sure the device was working as expected. Will definitely do business with them in the future. Thanks!
Great place. Guy was super friendly and highly helpful. Fixed my mom's iPad quick and it looks practically brand new. It is fairly inexpensive and just a all round great place to get your electronic devices fixed
Super friendly and helpful staff. Great quality of work! Excellent communication and ABOVE AND BEYOND customer service! Highly recommend them! Special thanks to Craig for helping me with my daughters laptop!
My iphone 6 plus started showing signs of touch disease and brought it here to get repaired. The service was awesome, they kept me informed throughout the process, and it was very reasonably priced. Friendly and extremely knowledgeable staff. I highly recommend using them
Excellent experience each time. I've had an iPad Retina display and an iPhone 6s screen replaced, each time in about an hour and at a reasonable price. Great customer service and exceptional technical expertise. Highly recommend.
The first time we came they were honest and very nice, didn't try to sell us anything not needed. I just had them retrieve everything from my old phone and didn't have any issues. I received everything from my old phone I asked for. Highly recommended and I will continue to come here as well.
These are the nicest guys. Super helpful. I've had my tablet and iPhone screens fixed. They are fast and efficient. They also found a problem with lint in my charging area and fixed it for free. Great group of folks.
Definitely helped me out! My phone was cracked in the front and wouldn't work. These guys fixed my phone in 1-2 days and gave me a good battery! Thank you so much! Y'all are awesome! I definitely recommend this store!
iPhone 5 battery was only lasting for a couple of hours after fully charging overnight. This was after closing any open apps and setting it to low power mode. After getting a couple of estimates for battery replacement, found these guys and they replaced the battery for less than half of what I had been quoted elsewhere. It works great now; lasts all day now with normal usage.
Unfortunately, i am prone to destroying devices. Therefore, I was thrilled to find this store just a few miles from my house. My first experience was great. I have been back several times. The guys who work there are friendly and extremely knowledgeable. I would highley recommend taking your phone, tablet or other device to the to get quality service. Judy Till
Stopped by the I repair fast shop in Fruit Cove and needed to have phone protectors put on, after stopping by my cell phone provider and not getting anywhere, basically they said no. Craig from I repair fast put them on for free.. Very nice person I recommend stopping here for all your cell phone needs..
I had thought that the computer repair store was a thing of the past. Not so. Mike and the rest of the team took on my home build and got it up and running again. And this after another repair store through in the towel. It works like a charm now. Can't say enough about these guys. Highly recommended.
Took my iPhone 6 in for a new microphone. The tech explained the entire process to me and the cost upfront. It was less than I expected and was done the same day. They have a $30 diagnostic fee but it's credited toward the repair if you have them fix your device. Awesome customer service, a year warranty, and friendly and knowledgeable staff. I am taking my son's laptop in for some upgrades today. I finally got "a guy " for my electronics!
Absolutely one of the best hands down when it comes to building a custom gaming PC! Here I am a little over a month ago looking to buy a top of the line pre built PC and as you will come to know its not as easy as you would think especially if you are wanting to have all certain specs. I went through looking at many websites and trying to find that one PC that I just felt like that is the one. And a few times I felt like I had found it so I got to comparing prices and shopped around and later to find iRepairFast YouTube channel. I got to watching there builds and not only are they a work of art but some of the best I had seen in my search for a company. So I got in touch with the store and began talking about this PC I wanted built and all the specs and stuff along that matter. As most people now days will do it they just want to make a quick buck off of someone but as i was talking with a representative he began to tell me that with those kind of specs was I doing a lot of editing and by all means no I was only a Gamer just looking to build the best. He then showed me the best route to take because I was way out of what I needed so to make it shorter he saved me around $2000 in stuff I would not need and that was a HUGE plus! Not only that but I also put that same parts in other large websites to see how much a prebuilt computer on the same lines where and it was usually around $1000-$1700 more for just a large brand. EXTREMELY nice and caring as they could have let me buy this PC I had no idea about but instead talked with me and still made me a beast of a computer but for a far better price than any other providers out there!! My computer came in yesterday and is a absolute 11/10 couldn't have been happier SO if you are looking for a Gaming PC you have came to the right place and if you still are not convinced just compare prices I'm sure you will be more then pleased with the options that are available with iRepairFast great job guys!!
After the arrogant people at the Apple store told me I have to spend over $300 to get my phone fixed/replaced with the same problem phone. These guys fixed it on time and way less. Phenomenal work. All my business goes to them. I highly highly recommend them.
They replaced the glass screen on my S7 Edge and did a great job. Terrific customer service and the job was completed on time...which happened to be the day before hurricane Irma hit so I was able to stay connected during & after the storm!! I was amazed that they kept their business open as the storm approached and am so appreciative that they did. I will definitely return if I need service for any of my devices!
Fast friendly and affordable. They have replaced at least 3 iPhone screens for my kids phones. They will also place a new glass protector on your phone in a matter of minutes WITHOUT charge. I highly recommend this business!
Before I learned about your business I was looking at scheduling an appointment with an Apple repair shop in Jacksonville to replace a battery in an Iphone. While researching that option a coworker told me about your business and what a wonderful interaction they had. I researched your business myself and saw many positive reviews but what stood out the most was that it was veteran owned. This means the world to me being a veteran myself. However it is possible to have great reviews but in actuality when walking into the business be exposed to a completely different non customer friendly setting. I wanted to make sure you knew this WAS NOT the case! I was first met by Fred Davis in your Fruit Cove office. Although I could readily see Fred (and the other staff) were very busy he treated me with the utmost professionalism and kindness. You could tell he cared about the business and about how he treated others. He was extremely knowledge, said he had the parts in stock and would have the phone fixed in about an hour. And Fred did just that! I also met Jacob "the baby". He too was extremely polite, outgoing and pleasant to talk to. Overall I would rate your business 20 stars out of a scale of 1-5. You guys know how to treat customers and most importantly understand the benefit of repeat customers and word of mouth! Thank you again for the great service. You have gained several life long customers! Keep up the good work!
My laptop refused to wake up one morning, after parts replacement in the battery system had not gone well. I took it in to iRepairFast after reading all the Google reviews. And – these are certainly well earned. The technician, Craig, took the laptop apart and examined it thoroughly. He was unable to fix it. However, I got the sense that he took it as a challenge and went over every inch of the machine, trying to figure out what might have gone wrong. Clearly, he put a lot of time and effort into it. When I picked it up, he spent all the time I asked for, patiently answering my questions and discussing options for data recovery. And, at the end, turned down my offer to pay for his time beyond the nominal diagnostic fee. True, the laptop was not repaired – but this was no fault of iRepairFast (another technician tried his hand at it, with the same outcome). I was very pleased with the service and would go there again.
Truly a professional service. Josh is not only knowledgeable but very personable as is the manager Craig. The job was done quickly, efficiently, effectively and I am thoroughly satisfied. For all of my computer needs I will be sure to return to irepairfast!
We had an iPhone 4 that we needed to up grade from. I called irepairfast to see if they have any refurbished phones and they did. The next day I got the phone and it looked brand new. The price was really great too! I wouldn’t hesitate to go there again! They were awesome!
I brought my iPhone 6 Plus in I repair fast with a black screen of death. I spent the night before on the phone with an Apple tech for three hours and couldn’t solve the problem. I dropped off my phone on Monday morning and I had it back by noon running perfectly for $35. This place Amazing and I will always use them for all of my electronic needs.
Customer service was great! My phone was ready in the time frame they gave me. Next time I am in the Jacksonville area and need to have my cellphone repaired, iRepairFast will be my one and only stop! Great Job!
Wow! THIS is what customer service is supposed to be. I was able to get a new battery for my iPhone (at a better price than anyone else offered), a screen protector, and advice about a system upgrade all in under 30 minutes. My technician was so helpful, and able to explain everything in a non-technical way. I will always go here first if I have a computer or phone issue.
The fact that I’m taking time to post a review, is a direct reflection of the service and professionalism I received from the ‘irepairfast’ Fruit Cove location today. Josh worked his techno magic to restore the function of my iPhone 7, which had been frozen on the home screen for 2 days. Josh diagnosed the problem and fixed it in less than 1 minute after handing him the phone. If I would have known the speed and low cost of getting me up and running again, I would have come in sooner. I really appreciate it. Thanks!
When my computer goes does it is panic time. I called a friend who recommended IRepairFast. Jason was great and got me up and running quickly with no extra "stuff" put on my machine like other shops. It's been a week and everything is running fast and correctly! GREAT JOB and THANKS
Prompt & professional service. It's refreshing to see a company that cares about service and honesty. I will always go out of my way to patronage those companies that are up-front contest and care about professional customer service. Kudos my friend... I'll be back.
Never written a review before, but this place was so good it deserved one. I have a IPhone 6 and the battery was gone, it held a minimal charge, so I started searching for repair places and I stumbled across this place, checked the reviews, not bad, I called, they had the battery in-stock and I would get it back same day. (I thought to myself, yeah right same day and in-stock, that's unheard of in any repair place) I get there, Service was great, they have the battery, In-stock, and the best part I got it back same day. The service was great I was in and out of there quick, I got my phone back the same day which I'm blown away by, if you couldn't tell. I highly recommend this store. If there was a 6th review star this place would get it.
I highly recommend this location. They are fast, very reasonably priced, and will not charge you for services not required. I had charging issues, and am sure another location would have been happy to replace the port, but IRepairFast just cleaned it and got it working again, no charge. Will always bring my devices to them for service.
I found myself at Starbucks today with two video conference calls ahead of me and no charger. I had the lightning cable but not the plug. I didn’t want to buy a charger because I have a million at home. I stopped in to ask if would be possible to borrow one just for a few minutes. They not only lent me a charger plug but allowed me to sit in their lobby and take my phone call. They didn’t charge me for something I didn’t need. I was so grateful and able to finish my calls for work. I’ll definitely be back with my repair needs and will be telling my friends. Thank you so much. You guys were a lifesaver today.
He fixed my phone and 30 seconds. 30 seconds ! Phone shut off would not turn back on took it to Metro PCS stood in line for 30 minutes their best suggestion was to buy new phone $140. Took it to iRepairFast, from the time I walked in the door he had my phone fixed within 30 seconds. All it needed was a hard boot not the normal soft boot when you turn the phone on and off but a hard boot. He did not charge me but I gave him 20 bucks for lunch anyway I appreciate what he did.
One of my mares kicked me in the leg, completely destroying the I-7 in my pocket. I walked into the shop at noon, had a status/follow up report by phone in 30 minutes and the phone had a CLEAR high temper glass, frame straightened and a new case by close of business that day. In a world where the new normal is “service-FAIL”, these folks ROCK! And such pleasant, competent staff too!
Replaced the glass on two IPhone 7 Plus devices for us. Was kind enough to allow me to leave the phones and have my wife pick them up which made it much more convenient. One of the phones was absolutely obliterated with a hole through it and it works just like new now! Thanx!!!!
My son Caleb Wagner recommended that I use this company to fix my iPhone broken glass. I'm sooooo glad I did. Great experience from start to finish. I was in and out VERY quickly and for a lot less money than I would have spent at the Apple Store. They even modified my otterbox cover by removing that worn out protective plastic lens and installed a new protective shield over my phone glass. Great service, FAST service and friendly guys. I give them 5 STARS ALL THE WAY and highly recommend them. Thanks fellas!
Yes, building your own computer from the ground up is exhilarating... but, when things don't go as planned and you need help...there aren't a lot of places to turn... Do you really want to turn over several thousand dollars of computer parts to Best Buy and the Geek Squad for their expertise in custom water cooling your new computer?? Me neither. A bad PSU took out several parts of my new build... and suddenly, the excitement--turned to "now what"? I needed someone familiar with not only testing... but, reconstruction--and some independent design expertise wouldn't hurt either! I walked into iRepairFast with a box of parts--not sure what worked--and what didn't anymore? The only thing I did know... was that a box of parts--isn't a working computer--and I was too far along--and had spent too much $$$ for a giant paperweight!!! Jason listened to what I had to say... what I thought was the problem... what I wanted in the end. While I'd like to say he took all my ideas -- and fixed, fashioned, and finished my parts into the best computer I could have hoped for -- I'd be lying... I did end up with the BEST COMPUTER I could have imagined... but, it wasn't using my ideas -- he used his!! And, that made all the difference!! Bottom line.. you get what you pay for... and if you're wanting more bang for your buck -- or just looking to get out of the hole you dug for yourself -- then, I whole-heatedly recommend JASON @ iRepairFast... But, one more thing... besides doing the "work" ...Jason kept me informed on the progress... and a week after it was done... he checked with me to make sure everything was working -- and that I was happy with the results. He even said "I was now one of the iRepairFast family...(@ 72 I've heard a lot of "exit" speeches from salespeople...} it's not often you find someone that means it... Thanks Jason for being the "people" person you are... and for your genuine and sincere help. P.S. Now that I'm "family" I'm expecting a Christmas Card...and the "family-discount" next time I'm in...
In a time when I expect less they continue to provide more and better customer service. Four visits now. Two screen repairs that have been perfect. And two visits that only resulted in cleaning out charging ports. Saving me from an expected repair or upgrade. I cannot recommend enough! For their friendly customer service, trustworthiness, and quality of work. Each visit they earn more of my loyalty as a customer.
Great place to take your computer they were fast and showed me everything that was wrong with it. The only little thing id say is that while picking up my computer ethan was the only one working and i needed some questions answered and tye phone were ringing and instead of putting them on hold i had to wait so i had to leave. Other than that it was great.
Excellent service! He repaired my phone in less than a minute. It wouldn't charge and instead of selling me a new charge port, he cleaned out a dust particle and sent me on my way! This has happened a couple of times with different repairs. These guys are honest and know what they are doing!
This was our family’s first time using irepairfast and it certainly won’t be the last! My MacBook Air had a cracked screen and I didn’t know who to trust. They fixed it like new for an incredible price and it’s working fantastic. This is our new place to go for any tech issues in the future. Highly recommend!
I came by there last week needing a new charge port!! He took it back there for a min, cleaned it out and told me no need for a new port!! Made my day!! Very honest and will def be back and highly recommend this place!!!! Thanks!!
Was recommended to this place from a friend. Very transparent and quick. Diagnosed my computer with me standing there and was honest and extremely helpful. Would trust them fixing my technology for sure and I’m pretty picky!! Egrid (*spelling*) was wonderful!
I went in having problems with my charging port. I was expecting to have it replaced but it turned out the port was actually just filthy! The service was great, they were super helpful and nice about it just being dirty. Best of all it was done in under 10 minutes and they didn’t charge me a dime! Definitely recommend irepairfast as they are well staffed, super professional and kind; supposed to other repair shops.
Love these guys!If they offered it, I'd have frequent flyer miles! Each time they've taken excellent care of the problem. On this occasion, my computer was overheating, and when John found nothing wrong with the computer itself, he showed me how to prevent it from happening again. He did a great job of explaining why it overheated, and kept me from feeling stupid. Don't know what I'd do without them!
Originally gave 5 stars (mainly because they ask you to in the store). The guys here are nice but after having a cracked screen replaced on a fully functional phone, I made multiple trips back to the store to have them address my now non responsive phone. I never really got a straight answer as to what was going on so I went to the experts at Apple. Wish I would have saved myself the hassle and extra $400 and gone straight to Apple. They were able to immediately diagnose the problem and “without pointing any fingers” attributed it to a poor screen replacement. Live and learn
Friendly and knowledgeable Staff. Quick and honest diagnosis of my computer. Gave me options and made the repair in a timely manner. Great 1 year warranty on work. That to me shows the confidence in their work.